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Privacy Statement


Your privacy is important to NOVITA SG PTE LTD. We are committed to protect your personal information and this privacy policy outlines the collection, usage and/or disclosure information that NOVITA SG PTE LTD may undertake.


NOVITA SG PTE LTD (“Novita”, “we”, “us” or “our”) is committed to protect your privacy and safeguard your personal information to maintain customer trust. We respect your privacy by explaining how we collect, use and share information about you, and the choices that you can make about the way your information is collected, used and shared in this Privacy Policy.


 1. Collection and Usage of Personal Information

Personal information refers to information that identifies you as an individual; such as your name, mailing address, email address, contact number, serial numbers of purchase etc. This is only obtained when you voluntarily provide them to us upon consent.


We will collect your personal information for the following purposes:

i. Providing services to you such as processing a transaction, e-warranty registration, delivery and after-sales service



Marketing and communication with you in relation to products and services offered by NOVITA (via post, facsimile transfer, electronic mail, telephone and/or mobile phone text messages)



Personal information may be obtained from:

i. Your use of this website
ii. Transactions carried out over this website
iii. Your subscription to the website services and;
iv. Your participation in our contests or sweepstakes


 2. Access to Personal Information

Novita may, upon your written request to us, allow you to view your stored individual personal information. (Refer to point 11 for contact details.) We reserve the right to charge a reasonable administrative fee for this service. In exceptional circumstances, we reserve the right to deny you access to your personal information and may provide an explanation as required by applicable laws.


Exceptional circumstances include where:

i. An investigating authority or government institution objects to Novita complying with a customer’s request
ii. Data is collected in connection with an investigation of a breach contract, suspicion of fraudulent activities or contravention of law


 3. Accuracy of Personal Information

Novita needs your assistance to ensure that your personal information is current, complete and accurate. As such, please inform us of your changes and submit your updated particulars to us in writing. (Refer to point 11 for contact details.)


4. Disclosure of Personal Data

Where Novita discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy policy.


In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Novita may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.


5. Securing Your Data

Novita will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.


Novita will store all the personal information you provide on its secure servers.

(Information relating to electronic transactions entered into via this website will be protected by encryption technology.)


6. Choice of Opting Out

Novita will only contact you if you consent to be contacted. If you choose to receive electronic mails, we may send you messages describing updates, new product launches or promotional offers.


You can choose to stop receiving such emails at any point of time. Simply send state your request in writing and we will make the requested changes. (Refer to point 11 for contact details.) After opting out, kindly note that you will no longer receive updates or promotional offers from us.


7. Access and Correct Personal Information

You may modify or delete your personal information by stating your request in writing and we will make the requested changes. (Refer to point 11 for contact details.)


8. Cross-border data transfers

Information that Novita collects may be stored and processed in and transferred between any of the countries in which Novita operates to enable the use of the information in accordance with this privacy policy. (In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.)


You agree to such cross-border transfers of personal information.


9. Updating to Privacy Policy

Novita may update this privacy policy time to time on this website, and date-stamped so that you are aware of when this Privacy Policy was last updated. You should check this page occasionally to ensure you are familiar with any changes.


10. Other websites


Novita is not responsible for the privacy policy of web sites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly advise that you review the third parties’ private policies before providing any data to them, as their practices are not covered by this Privacy Policy. We have no liability or responsibility for those sites or their own policies.


11. Contact Novita

If you have any questions about this privacy policy or Novita’s treatment of your personal information, please write to:

i. By email to or;
ii. By post to 8 Tagore Drive #04-00 Singapore 787624


12. This Privacy Statement

This privacy statement is based on a precedent created by employmentlawcontracts.co.uk and published by freenetlaw.com.




Follow us on:



 Customer Care Centre
 8 Tagore Drive #04-00
 Singapore 787624

 Operating Hours (Mon-Fri) 
 0900 - 1230hrs, 1330 - 1745hrs

 Call (+65) 6552 1023

 WhatsApp (+65) 8182 7665

 Fax to (+65) 6553 0890




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Use of this website constitutes acceptance of the NOVITA Terms & Conditions and Privacy Policy.

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